Ethnographic Researcher & Strategist

The Consumer Insight Agency (c.i.a) is an ethnographic research agency, using a 360° view of the consumer experience methodology to deliver insights to brands for the past 27 years. We have built long-standing relationships with brands like Coca-Cola, Diageo, Woolworths, British American Tobacco, Heineken, Johnson & Johnson, Mondelez, Rhodes Food Group and Nedbank.

Our mantra: "A desk is a dangerous place from which to view the world" drives us to listen and connect with people in their real-life environments, fueling strategic thinking, inspire innovation, develop brands, plan portfolios, test concepts or solve your brand problem.

 What we need in our team

We’re looking to grow our team with people who love people, curious about why they do what they do, love getting your hands dirty, have a sense of adventure and being uncomfortable is your most comfortable. If you’re a big picture thinker, inquisitive, curious about people and up to date with industry trends, then apply.

Send a short CV and a 1-page motivation letter to rafiqa@the-cia.co.za as to why you’d be a great researcher, can display strategic thinking and see the big picture in a way that is uniquely you.

• Degree in Marketing/Brand Strategy/Anthropology/Sociology
• Can do attitude
• Problem solver