E-Commerce

Duties & Responsibilities

Develop and Implement Strategies:

• Create and execute e-commerce strategies aligned with company goals to drive online sales and improve customer experience

Manage Online Sales Channels:

• Oversee the company's website, social media, and online marketplaces to ensure smooth operations and optimal performance

Budget Management:

• Create and manage budgets for advertising and promotions to maximize return on investment

Data Analysis:

• Analyse e-commerce data and metrics to identify opportunities for growth and improvement

Collaborate with Teams:

• Work with marketing, sales, and product development teams to ensure consistent messaging and branding across all channels Customer

Relationship Management:

• Manage customer relationships and ensure high levels of customer satisfaction

Monitor Market Trends:

• Stay updated on market trends and competitor activities to maintain a competitive edge

Google analytics:

• Help track and report website traffic, user behavior, and other web analytics data

Desired Experience & Qualification Education:

• Matric with a degree in marketing, business, or a related field is often required.

Experience:

• Previous experience in e-commerce, digital marketing, or a related field is essential.

Skills:

• Proficiency in SEO, PPC, email marketing, and data analysis tools.
• Strong analytical, communication, and project management skills are also important