Commuity manager

Community Manager Intern Numeral XII is an innovation-driven, growth-oriented investment holding group with a core focus on biotechnology.

Job Summary:

We are seeking an enthusiastic, creative, and highly motivated Community Manager Intern to join our dynamic team. This internship offers a fantastic opportunity for an individual passionate about social media, online engagement, and building meaningful connections.

The Community Manager Intern will play a vital role in supporting our efforts to cultivate and grow our online community, ensuring a positive and engaging experience for our members.

Responsibilities:

Content Creation & Curation:

• Assist in developing and scheduling engaging content (text, image, video) for various social media platforms (e.g., Facebook, Instagram, Twitter/X, LinkedIn, etc.) and other community channels. 
• Brainstorm and propose new content ideas that align with our brand voice and marketing strategies. 
• Help create visually appealing graphics or work with design teams to produce content.

Community Engagement & Moderation:

• Monitor and respond to comments, messages, and inquiries from community members in a timely and professional manner.
• Foster positive discussions and interactions within the community.
• Identify and flag engagement opportunities, as well as potential issues or negative sentiment.
• Assist in moderating online forums and groups to maintain a respectful and constructive environment.

Social Listening & Reporting:

• Track and report on community feedback, online reviews, and mentions across various platforms. 
• Gather insights into community performance, engagement metrics, and trends. 
• Assist in preparing regular reports on community activity and provide recommendations for improvement.

Campaign Support:

• Support the execution of social media and communication campaigns. 
• Help with outreach to potential community members and influencers. 
• Assist in organizing virtual events, webinars, contests, or other community-building initiatives.

Market Research & Trend Analysis:

• Stay up-to-date with current social media trends, community best practices, and relevant industry news. Conduct basic market research to understand community needs and preferences. 

Collaboration:

• Collaborate with the marketing, content, and other internal teams to ensure brand consistency and align community activities with overall business goals.

Requirements:

• Currently pursuing or recently completed a degree in Marketing, Communications, Public Relations, Journalism, or a related field.
• Fluent in English and Afrikaans (reading and writing)
• Strong understanding and active presence on various social media platforms (please specify relevant ones like Facebook, Instagram, Twitter/X, LinkedIn.). 
• Excellent written and verbal communication skills with a flair for creative and engaging content. 
• Proactive, self-motivated, and able to work independently as well as collaboratively in a team environment.
• Strong organizational skills and attention to detail.
• Ability to adapt quickly to new tools and technologies.
• A genuine passion for building communities and connecting with people.
• Basic understanding of community management tools and analytics is a plus (e.g., Hootsuite, Buffer, Google Analytics).
• Prior experience with content creation or managing online groups/pages (personal or professional) is a strong advantage.

What You Will Gain:

• Hands-on experience in a fast-paced and dynamic industry.
• Opportunity to learn from experienced professionals in community management and marketing. 
• Develop valuable skills in content creation, social media strategy, analytics, and community engagement. • Build a professional network and portfolio of work. 
• Mentorship and guidance throughout your internship.

To Apply: Please submit your resume, a cover letter outlining your interest in this role and relevant experience,.

• Currently pursuing or recently completed a degree in Marketing, Communications, Public Relations, Journalism, or a related field. 
• Fluent in English and Afrikaans (reading and writing)
• Strong understanding and active presence on various social media platforms (please specify relevant ones like Facebook, Instagram, Twitter/X, LinkedIn.).
• Excellent written and verbal communication skills with a flair for creative and engaging content.
• Proactive, self-motivated, and able to work independently as well as collaboratively in a team environment. 
• Strong organizational skills and attention to detail.
• Ability to adapt quickly to new tools and technologies.
• Basic understanding of community management tools and analytics is a plus (e.g., Hootsuite, Buffer, Google Analytics).
• Prior experience with content creation or managing online groups/pages (personal or professional) is a strong advantage.