Sales & Community Associate (Sports)

Role Overview:

The Sports Commerce Institute (SCI) is seeking a motivated and driven Sales & Community Associate to support its growth and commercial activities. This is an entry-level role focused on lead engagement, conversion, and community management, with the primary objective of increasing course enrolments and strengthening SCI’s presence within the sports industry. The successful candidate will play a key role in managing prospective students, nurturing relationships, and contributing directly to revenue generation.

Key Responsibilities:

Lead Engagement & Conversion

• Engage with prospective leads via WhatsApp and phone calls 
• Conduct consistent follow-ups to guide leads through the decision-making process
• Address queries and objections in a professional and timely manner 
• Maintain accurate records of lead interactions and status 

Community Management

• Manage and grow SCI’s WhatsApp community
• Drive engagement through relevant updates, discussions, and opportunities
• Identify and nurture high-potential leads within the community

Email Marketing & Lead Nurturing

• Support the execution of email campaigns
• Maintain and update email lists and contact databases
• Assist in nurturing leads through structured communication 

Social Media Coordination

• Liaise with external social media partners
• Assist with posting and scheduling where required
• Monitor and respond to inbound messages, comments, and enquiries

Preferred Attributes:

• Interest in the business of sport and the sports industry
• Self-motivated, proactive, and results-oriented
• Ability to work in a fast-paced, early-stage environment
• Strong organisational skills and attention to detail 
• Willingness to learn and take initiative

• Relevant degree in Marketing, Business, Sport Management, or a related field
• Strong verbal and written communication skills 
• Comfortable engaging with individuals via phone and messaging platforms
• Basic understanding of social media platforms and digital communication
• Own own laptop